This Privacy Policy explains how DriveAway Car Rentals (“DriveAway Car Rentals,” “we,” “us”) collects, uses, shares and protects personal information when you visit our website or request a rental. By using the site you acknowledge this Policy.

1. Information we collect

Information you give us. When you submit a rental request or contact form we collect your name, email address, phone number, desired start date and rental length, age group (20, 21–24 or 25+), insurance and pickup preferences, budget, the deal you’re interested in, and anything you write in your message.

Information collected automatically. Our hosting provider records standard server logs (IP address, browser type, pages requested, date and time) for security and operations. For spam and abuse prevention we store a one-way, non-reversible hash of your IP address for a short period. We do not use advertising or analytics trackers on this site.

Information from rental companys. If you proceed with a rental, the rental company may share with us the status of your booking.

We do not ask for and you should not send Social Security numbers, driver’s license images or payment card numbers through our website forms.

2. How we use information

To respond to your request, find suitable deals and confirm availability, eligibility and pricing;
To communicate with you about your request or rental;
To operate, secure and improve our website and prevent fraud and spam;
To comply with law and enforce our Terms of Service.

We do not use your information for automated decision-making that produces legal or similarly significant effects.

Rental companies — only as needed to check availability and arrange the rental you asked about.
Service providers — such as our web host and email provider, under obligations to protect your data and use it only on our behalf.
Legal and safety — when required by law, legal process, or to protect rights, property or safety.
Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.

We do not sell your personal information and we do not share it for cross-context behavioral advertising.

4. Cookies & tracking

Our public website does not set cookies and does not use third-party advertising or analytics trackers. Strictly necessary security cookies are used only in our private staff area. We honor Global Privacy Control (GPC) signals as a valid opt-out request.

5. Calls & text messages

If you check the optional consent box, we may call or text you about your request at the number you provide. Consent is not a condition of any rental. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help at any time. We do not share mobile numbers or SMS consent with third parties for their marketing.

6. Retention

We keep request and contact information for as long as needed to respond and manage any resulting rental, and generally no longer than 24 months after our last interaction, unless a longer period is required by law. Hashed IP data used for rate limiting is kept for a short time.

7. Security

We use encryption in transit (HTTPS), access controls, hashed credentials, rate limiting and restricted administrative access to protect information. No method of transmission or storage is 100% secure, but we work to protect your information and will notify you of a breach where required by law.

8. Your privacy rights

Depending on where you live (including California, Colorado, Connecticut, Virginia, Texas, Oregon, New Jersey and other states with consumer privacy laws), you may have the right to:

Know/access the personal information we hold about you;
Correct inaccurate information;
Delete your information;
Obtain a portable copy;
Opt out of the sale or sharing of personal information and targeted advertising (we do neither);
Appeal our decision on your request;
Not be discriminated against for exercising these rights.

To make a request, use our Your Privacy Choices page, email office@driveawaycarrental.com or call (732) 440-9445. We will verify your request by matching information you provide with what we hold. You may use an authorized agent with your signed permission. We respond within the time required by applicable law (generally 45 days). If we deny your request, you may appeal by replying to our decision; if you remain unsatisfied you may contact your state attorney general.

California notice at collection: categories collected in the last 12 months are identifiers (name, email, phone, hashed IP), characteristics (age range), commercial information (rental preferences), and internet activity (server logs). Sources, purposes and recipients are described above. We do not collect sensitive personal information for inferring characteristics.

9. Children

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

10. Changes & contact

We may update this Policy and will post the new effective date above. Questions? Contact DriveAway Car Rentals at office@driveawaycarrental.com, or (732) 440-9445.

Privacy Policy